Salon Policies

*Masks are no longer required for guests or staff, though service providers will wear them upon request.

 

In consideration of all of our guests & their relaxation, as well as for safety reasons young children are only to be in the salon when they have a hair appointment. They should not be left unattended at any time. 

Payment:

We accept cash and all major credit cards. For any wedding party or special group event a 50% deposit is required at time of booking.

Late Cancellation/No-Shows:

*We require 24 hours notice for service cancelations. 

*All late cancellations or no-shows will require 50% payment of canceled services in order to rebook with us. 

*15 minutes late without a call, email, or text is considered a no-show. In most cases we will have to reschedule your appointment if you arrive 15 minutes or later than your appointment time.

 *After more than one no-show or late cancelation , we reserve the right to refuse service. 

Returns/Refunds:

Any unopened/unused product can be returned for a full refund within one week of purchase. Just make sure you show us your digital/emailed receipt. Anything open or used (with no more than 25% used) may be exchanged within 7 days of purchase. No Refunds on Gift Certificates. No refunds on services. Clients can contact us within one week after initial appointment for adjustments to cut or color.